garbageware
Any software that has a poor user interface, bad function or design, that is buggy, prone to crashes, or does not meet the claims of it's developers, promoters or advertisers.
Unfortunate who uses Microshite software: "Who designed this garbageware anyway!"
Bystander who knows: "you'll need to take that up with BG"
Bystander who knows: "you'll need to take that up with BG"