guess clicking
When you are using a computer or device, and related software but in the dark as to how to use it but are trying to find or do something but you have no idea how so you are just are guessing and clicking anything in the hopes of finding what you need.
Getting information from my new colleagues is like getting blood from a rock, so I spend most of my day guess clicking through the companies software trying to figure out how it works rather than someone providing basic information to learn from.