Guesstigate
The process of resolving a problem with little or no actual details, facts or clues.
Help desk e-mail received at work: please explain how the hours worked for the day are calculated for this employee.
Response: you must provide the employee name or ID and day you are referencing so I can assist with this inquiry.
Comment to co-worker: I'm so tired of having to guesstigate for these people!
Response: you must provide the employee name or ID and day you are referencing so I can assist with this inquiry.
Comment to co-worker: I'm so tired of having to guesstigate for these people!