policies and procedures
Something Distributors should read.
Agent:"we can't do that sir."
Distributor:"when did you make that up?"
Agent:"sir, we didn't 'make up' anything. Have you read your policies and procedures?"
Distributor:"oh.....ah....yeah"*click*
Distributor:"when did you make that up?"
Agent:"sir, we didn't 'make up' anything. Have you read your policies and procedures?"
Distributor:"oh.....ah....yeah"*click*