resolve rate
The calculation in percentage of number of calls resolved at first point of contact.
DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error
| 俚语 | resolve rate |
| 释义 | resolve rateThe calculation in percentage of number of calls resolved at first point of contact. DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error |
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