STAYCAC
STAYCAC - STAY Calm And Carry on, is, indeed, the right way to behave if people are attempting to demorolise and deminish you.
Look, I know that man's being badly treated by the staff, and he was even given flashing lights to "sort him out", but, you'll just have to wait until he can get out BEFORE you step in to help him and keep him well - you need to STAYCAC - night and day.