vertical fornication
A management term, when a large and powerful organization is cascading incompetence from the top down.
Top level management decides to reduce front line workers to save money, but later finds out that customers are not getting the service they expect, or had received in the past..
Top level management decides to reduce front line workers to save money, but later finds out that customers are not getting the service they expect, or had received in the past..
The recent organizational changes have put the company into a vertical fornication spiral.