customer disservice department
When a business offers and promises "customer service" but actually has an office meant to disservice the customer and keep them from getting the service they were promised and are entitled to. Often staffed by mexicans since they are good at screwing things up and doing nothing right.
So I bought a new tracfone and tried to switch over my old tracfone's numbers and minutes to it. After a week of dealing with the stupid, lying, incompetent pedros in their customer disservice department I just said "Fuck it". They got me for the new phone, the memory for it and the card, but at least I'm not having them steal more of my life wasting time trying to get it to work anymore.